How Can We Help You?
Our support team is here to assist you with any questions or concerns about Seeker Exchange.
Email Support
Send us an email and our team will get back to you within 24 hours.
support@seekerexchange.com→WhatsApp Support
Chat with us directly on WhatsApp for quick assistance and real-time support.
Start WhatsApp Chat→Support Hours
Our support team is available 24/7 to assist you with any inquiries.
Frequently Asked Questions
When will Seeker Exchange launch?▼
We're currently in development and working hard to bring you the best crypto trading experience. Join our waitlist to be notified when we launch!
What cryptocurrencies will be supported?▼
Seeker Exchange will support all major cryptocurrencies including Bitcoin, Ethereum, and many altcoins. We'll announce the complete list closer to launch.
Is Seeker Exchange secure?▼
Security is our top priority. We implement industry-leading security measures including multi-factor authentication, and regular security audits.
Will there be a mobile app?▼
Yes! We're launching our web application first to ensure a stable and secure platform. Mobile apps for both iOS and Android will follow after the web app launch.
What payment methods will be accepted?▼
At launch, we'll support bank transfers and mobile money for African markets. Debit and credit card payments will be added in future updates.
Do I need KYC to use Seeker?▼
You can start with basic access. Verification is required to unlock higher limits and faster processing.
Why are there transaction limits?▼
Transaction limits are in place to ensure security and compliance with regulatory requirements. They help protect users from potential fraud and ensure a stable trading environment.
Why is my transaction pending?▼
Transactions may be pending due to network congestion, verification processes, or other factors. If your transaction is taking longer than expected, please contact our support team for assistance.
Is Seeker a centralized exchange?▼
No, Seeker is a decentralized exchange. You maintain full control over your funds and keys.
Still Have Questions?
Our support team is ready to help you with any questions or concerns.